100% Satisfaction Guarantee

At School Nurse Supply, we are committed to providing you with products and services that meet and exceed your expectations. Our guarantee ensures your complete satisfaction in every way.

We value your trust and are dedicated to ensuring your satisfaction with every purchase and interaction with School Nurse Supply.

Email Customer ServiceCall Customer Service (800-485-2737)

  • Product Satisfaction

    If, for any reason, your purchase does not meet your expectations, you may return it for a replacement or refund. To process a return:

    • Contact us at 800-485-2737 or customerservice@schoolnursesupply.com to obtain a return authorization.
    • Ensure the product is unused and in its original packaging.
    • Submit your return within 90 days of purchase to receive credit or a replacement.

  • Service and Support Satisfaction

    We don’t just stand behind our products, we stand behind our service as well. If you’re not fully satisfied with our service or support, contact us immediately. We’ll make it right by correcting the situation, issuing a refund, or providing credit for future orders.

  • Damaged Goods Policy

    Upon receiving your shipment, please inspect all packages carefully. If any damage is evident:

    • Mark the delivery as “Received Damaged” and refuse the shipment.
    • Locate the Packing List and contact our customer service team immediately at 800-485-2737.

    If you discover damage after accepting the shipment, reach out to us promptly for assistance.

  • Product Descriptions and Specifications

    We strive to provide accurate images, descriptions, and pricing for all our products. However, due to manufacturer updates, product colors, and specifications product may change without prior notice. While we make every effort to avoid inaccuracies, actual products may slightly differ from their catalog or website depictions.

  • Pricing Policy

    Prices listed in our catalog and website are valid through January 30th of the following calendar year.

  • Pricing Match Guarantee

    If you find a lower advertised price from our competitors on the same item (excluding discounts, coupons, instant savings, and mail-in rebates), email us at customerservice@schoolnursesupply.com and we will happily match the price to ensure you’re getting the best value.